Privacy Policy

Last updated: January 2026 · Transparent, privacy-first data handling.

OnlySmart ("we", "our", or "us") is dedicated to protecting your personal data, household network privacy, and consumer rights. This Privacy Policy details our procedures regarding information collection, storage, and processing when using onlysmart.shop and our connected devices.

1. Information We Collect

To process orders and ensure safe device operation, we collect:

  • Name, shipping/billing address, and email for dispatch notifications.
  • Contact phone number for courier delivery verification and freight scheduling.
  • Encrypted payment tokens (we never store raw credit card numbers on our servers).
  • Order records and warranty registration IDs.

2. Device Security & Local Data Encryption

OnlySmart appliances are engineered with security by design. Device telemetry and smart home automation commands utilize local end-to-end encryption. We never sell your personal data or usage patterns to third-party advertisers.

3. Third-Party Service Providers

We only share relevant information with trusted service partners essential for fulfilling your orders: payment processors (Stripe, PayPal), delivery carriers (FedEx, UPS, DHL), and cloud infrastructure providers.

4. Your Rights (GDPR & CCPA)

You have the right to access, export, amend, or request deletion of your personal account data at any time. To exercise these rights, please email our Data Privacy Officer at [email protected].